Cookies are small files or browser storage records that help a website recognise a device, remember preferences, keep a session active, and understand how the site is used.

This policy also covers similar technologies such as local storage, session storage, pixels, and performance scripts.

Strictly necessary cookies support security, authentication, session handling, routing, and remembering cookie choices. They cannot be disabled because the service needs them to function.

Functional cookies remember preferences such as language, dashboard settings, notifications, and theme. Analytics, performance, and marketing cookies are used only where enabled and applicable.

Analytics help us understand page views, product usage, errors, and performance in aggregated form so we can improve the website and platform.

Marketing cookies on sookly.co may measure referral sources and conversion flows. They are not used unless consent has been given where required.

Sookly may interact with services such as Vercel, Supabase, and messaging platform SDKs. Connected platforms like LINE, Meta, Telegram, or WeChat may set their own cookies outside Sookly's control.

Clinics that embed the Sookly chat widget are responsible for their own website cookie notices and for disclosing third-party cookies used on their websites.

You can accept all cookies, reject non-essential cookies, or customise cookie preferences where the consent banner is available.

You can also control or delete cookies through your browser. Blocking all cookies may stop authentication, preferences, and chat sessions from working properly.