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Sookly

Built for high-volume dental & aesthetic clinics

Stop losing clinic bookingsto silent inboxes.

One inbox for LINE, Messenger, Instagram and website chat. AI answers patients right away, day or night, so more chats become bookings.

Request onboarding / demo
Start 14-day free trial

Nothing to pay for 14 days · Cancel anytime · We set it up with you

฿4,900/month for your first year (reduced from ฿6,900/month)

See how it works

The problem

Every patient message in one place, so none slip through

Patients don't care which channel they used. They expect a reply. Sookly puts every conversation, its context and the next step in one place, so your team stops switching apps.

Sound familiar?

  • A customer messages at 9pm. Nobody sees it until morning. By then, they have moved on.
  • LINE, Facebook, Instagram, and website chat each need their own login. Your team cannot keep up.
  • The same question gets a different answer every time - depending on who picks it up.
  • Did we follow up on that enquiry? Nobody knows.
  • Your front desk is handling messages, calls, and walk-ins at the same time. Things slip.
  • You have no idea how many leads those ads actually converted into real customers.

None of this is your team's fault. It is a system problem. The channels are scattered, the responses are inconsistent, and there is no visibility between the message and the outcome.

How it works

From first message to a booked patient

The same flow works for every enquiry, across every connected channel.

  1. 1

    A customer contacts you

    Website chat, LINE, Facebook Messenger or Instagram - the message appears in Sookly, whatever channel they used.

  2. 2

    Sookly understands the conversation

    It identifies what the customer wants, brings together relevant context, and prepares the next action for your team.

  3. 3

    You choose how replies go out

    Instant AI replies, or drafts your team can edit and approve first. Assign any conversation or flag it for follow-up.

  4. 4

    Nothing disappears into another inbox

    Status, ownership and conversation history stay visible to your team. Follow-ups are tracked. Outcomes stay in the same workspace.

See it on your own channels.

Request onboarding / demo
Start 14-day free trial

Before / after

What changes for your front desk

Before Sookly

  • Enquiries across LINE, Facebook, Instagram, website chat - each a separate app
  • Staff switches between platforms, sometimes misses messages
  • Customer contacts you at 10pm - no reply until morning, or never
  • Every staff member answers differently
  • Did we follow up? - nobody knows
  • No visibility between enquiry and outcome
  • New tool = complicated setup

After Sookly

  • One unified workspace - every channel, every message
  • One queue with AI-assisted context, so open messages stay visible
  • After hours, the AI can answer instantly or hold a draft for your team. Context is ready in the morning.
  • Approved responses. Consistent tone. Every time.
  • Conversation status, ownership and history visible to the whole team
  • A clearer picture of messages received, responded to, and still waiting
  • Guided setup with our team. You are not left to configure it alone.

Getting started

Try Sookly free for 14 days

Request onboarding / demo and walk through your channels with our team, or start the 14-day free trial. You add a card at signup and nothing is charged until day 14. Then month to month. Cancel anytime.

  • Answers in every language the patient writes in
  • Guided onboarding on request
  • Founding: ฿4,900/month for your first year (reduced from ฿6,900/month)
Request onboarding / demo
Start 14-day free trial
View pricing
Running a dental or aesthetic clinic?
See Sookly for clinics

All four channels, one queue

Instagram DM, website chat, Messenger and LINE land in the same queue, so nothing waits in a separate app.

Inputs

Instagram
Website chat
Facebook Messenger
LINE

Workflow layer

Sookly

Intake, qualify, route, handoff

CaptureFilterAssignEscalate

Outcomes

✓Faster first replies on busy days
✓Clearer intake before staff follow up
✓Handoff with context, not cold threads

Answer faster, route smarter, hand off cleanly

Capture and qualify

  • Structured intake fields matched to your service workflow
  • Every channel in one thread view: LINE, Messenger, Instagram and website chat
  • Answers in every language the patient writes in, Thai and English included
  • After-hours intake so enquiries are structured before staff arrive
Every message becomes a structured enquiry — not another silent notification.

Route and respond

  • First replies from content your business approves, not generic scripts
  • Routing by enquiry type, urgency, and team availability
  • In-hours and after-hours logic so coverage does not depend on who is free
  • Consistent tone and accuracy across all channels
Queues and tags keep ownership clear across staff, shifts, and channels.

Handoff and follow up

  • Staff receive a summary and captured fields, not a cold thread
  • Escalation rules you define: when, to whom, with what context
  • Follow-up steps aligned with how your business already operates
  • Booking detail capture for reschedules, confirmations, and reminders
Staff pick up with the story already captured — less re-asking, faster closure.
Request onboarding / demo
Start 14-day free trial

FAQ

Good questions before you start

Straight answers on price, setup and how the AI replies.

The price is ฿4,900/month for your first year (reduced from ฿6,900/month). Your first year starts after the 14-day free trial. You add a card at signup and nothing is charged until day 14. Billing is monthly and you can cancel anytime.

See it on your own channels.

Request onboarding / demo
Start 14-day free trial

Full FAQ hubClinic & vertical Insights